Privacy policy

Thank you for your interest in our website. Protecting your privacy when processing personal data is important to us, as is the security of all business data, and we take this into account in our business processes. We provide detailed information here on the handling of your data.

Section 1 Information on the collection of personal data

(1) We provide information below on the collection of personal data when using our website. Personal data is defined as all data which refers to you personally, e.g. name, address, email addresses, user behaviour.

(2) Controller in accordance with Art. 4 (7) of the EU General Data Protection Regulation (GDPR):
Hüller Hille GmbH
Steige 61
74821 Mosbach, Germany
Managing directors: Meng Li, Rolf Schmidt
Telephone: +49 6261 66 0
Email: info@hueller-hille.com
, See also our Company details.

 

You can contact our data protection officer on datenschutz@hueller-hille.com or via our postal address addressed to the data protection officer.

(3) If we use service providers to perform certain functions in our offering, use your data for advertising or other purposes or would like to forward it to third parties, we shall inform you accordingly below.

 

Section 2 Your rights

(1) Below we explain your rights as a data subject in accordance with Art. 15 GDPR. You can exercise these rights at any time and contact us directly for this reason. If you exercise these rights, we shall examine them closely, taking into consideration related statutory and regulatory requirements. For this purpose we will request further information from you, if applicable. We will inform you in detail of the results of our examination and our procedures to fulfil your request. In doing so it is possible that we will be unable to satisfy your wishes in full in the way that you wish. This should not deter you from exercising your rights with us or submitting a request to us concerning this matter. We are happy to respond to all your enquiries.

 

(2) Right of access
You have the right to request information from us at any time as to whether data about you is being processed by us and what data this involves. This includes details about the purposes of processing, if applicable recipients to whom we have disclosed your data, the planned retention period and, if applicable, information on the origin of this data if we have not collected it directly from you. You also have the right to a one-off, free copy of the personal data about you that we are storing. To generate more copies we reserve the right to charge an appropriate administration fee.

 

(3) Right to rectification
You have the right to request the rectification of inaccurate data concerning you that we have stored. This includes the right to have incomplete personal data completed.

 

(4) Right to erasure
You have the right to request the erasure of data concerning you that we have stored. If we have published your data, this also covers our obligation as part of the “Right to be forgotten” in accordance with Art. 17 (2) GDPR, taking account of available technology and the cost of implementation, to inform other controllers which are processing the published personal data of your request to erase any links to, or any copy or replication of, that data.

 

(5) Right to restriction of processing
You have the right to request the restriction of processing of data we have stored about you. Following this, the processing of such data is only possible with your consent or for a few purposes allowed by law.

 

(6) Right to object to processing
If we are basing the processing of your personal data on the balancing of interests, you can lodge an objection to the processing. This is the case in particular if the processing is not required to fulfil a contract with you based on the following description of functions. When exercising such an objection, we ask that reasons be given as to why we should not process your personal data as performed by us. If your objection is justified, we will examine the circumstances and will either stop or modify data processing or demonstrate to you the compelling legitimate grounds on which basis we continue the processing.
You may, of course, object at any time to the processing of your personal data for the purposes of advertising and data analysis. To object to advertising you can inform us via the contact methods given in Section 1 (2).

(7) Right to withdraw consent in line with data protection regulations
If you have given consent for your data to be processed, you can withdraw this at any time. Such a withdrawal affects the permissibility of processing your personal data after you have informed us.

(8) Right to data portability
You have the right to receive personal data which you have provided to us in a structured, commonly used and machine readable format for the purpose of transmitting that data to another controller. This includes direct transmission from us to another controller at your request and taking account of available technical options.

 

(9) Right to lodge a complaint with a supervisory authority
You have the right to complain to a data protection supervisory authority at any time about our processing of your personal data.
Section 3 Collection of personal data when visiting our website

(1) When simply using the website for information purposes, i.e. you do not register or send us information by other means, we only collect the personal data that your browser sends to our server. If you would like to view our website, we collect the following data which is technically required for us to display our website to you and ensure stability and security (the legal basis for this is Art. 6 (1) sentence 1 (f) GDPR):

  • IP address
  • Host name
  • Date and time of the request
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of the request (specific page)
  • Access status/HTTP status code
  • Volume of data transmitted
  • Website from which the request comes (referrer)
  • The specific pages you visited on our website
  • Browser: type, version and language selection
  • Operating system: type and version

With JavaScript enabled also:

  • Screen resolution
  • Colour depth
  • Size of browser window
  • Installed browser plugins

(2) In addition to the data mentioned above, cookies are stored on your computer when you use our website. Cookies are small text files which are stored on your hard drive assigned to the browser you are using, and which provide certain information to the location setting the cookie (in this case us). Cookies cannot execute any programs or transmit viruses onto your computer. They are designed to make the site more user friendly and more effective overall.

 

(3) Use of cookies:
a) This website places the following cookies on your end device directly or via external sources:

 

b) To the extent they are technically required, we also use HTML5 storage objects which are placed on your end device. These objects store the required data independently of the browser you use and have no automatic expiry date.

 

c) You can configure your browser setting according to your requirements and e.g. reject third party cookies or all cookies. Please note that you may then not be able to use all the functionality of this website. We recommend clearing cookies and your browser history regularly, either automatically or manually, to increase your privacy protection.

 

 

Section 4 Other functions and offerings of our website

(1) In addition to purely informational use of our website we offer various services which you can use if interested. Typically you will need to enter further personal data which we use to perform the respective service and to which the previously mentioned data processing principles apply. Mandatory details are marked with an asterisk. Details provided in fields not marked in this way are entirely voluntary.

 

(2) When you contact us by email or via a contact form, we will store your email address and other data you provide in order to respond to your enquiry. If there is a business relationship between you and us or one comes about as a result of your enquiry, we store this data for the duration of our business relationship. Otherwise we delete this data once storage is no longer necessary to process your enquiry in full. If there are statutory retention requirements preventing deletion, we limit the processing of data to the relevant retention period and subsequently delete it. When making contact via a contact form, please note the marking of mandatory fields as described in (1) to avoid the unwanted sharing of personal data that is not required. By sending the contact form or your email you agree that we may process the data you have transmitted in the way described above (legal basis: Art. 6 (1) sentence 1 (a) GDPR).

 

(3) Sometimes we use external service providers to process your data. We select and employ them carefully; they are bound by our instructions and are monitored regularly.

 

(4) If our service providers or partners are based in a country outside the European Economic Area (EEA), we provide information about the consequences of this fact in the description of the offering.

 

 

Special forms of use

1. Reporting faults

(1) You can report machine faults to us online using a corresponding contact form on our website. To make a report, certain details are mandatory, including your name, your business telephone number and your business email address as personal data. Other details relate to the machine affected by the fault and to your company. In addition to the details marked as mandatory fields you can also send us further information voluntarily, such as optional file attachments, for example. Please ensure wherever possible that these contain no personal data (e.g. no people in the case of documentary photographs).

 

(2) We process the data you transmit solely in relation to dealing with the fault you are reporting and for the purposes of quality assurance. While doing so, we will only store your personal data for as long as required to deal with the fault and for verification purposes, and it will subsequently be deleted.

 

2. Enquiries about and ordering spare parts

(1) You can enquire about or directly order spare parts online using a corresponding contact form on our website. Certain details are mandatory here, including your name, your business telephone number and your business email address as personal data. Other details relate to the item the enquiry or order is about and to your company. In addition to the details marked as mandatory fields you can also send us further information voluntarily, such as your department, a delivery note or a description, for example. Even though there is very unlikely to be a reference to persons here, please take this into account when providing information, if applicable.

 

(2) We process the data you transmit solely in relation to dealing with your enquiry or order. While doing so, we will only store your personal data for as long as required to deal with your enquiry and for verification purposes, and to fulfil statutory retention requirements, and it will subsequently be deleted.

 

 

Email-based information services

1. Newsletter / press mailing list
(1) With your consent you can subscribe to our newsletter which we use to inform you about our latest interesting offers. The advertised goods and services are designated in the declaration of consent.

 

(2) To sign up for our newsletter we use the double opt-in process. This means that after you sign up, we send an email to the specified email address in which we ask you to confirm that you wish to receive the newsletter. If you do not confirm your wish to sign up within 24 hours, your information will be locked and deleted automatically after one month. We also store the IP address that you use and the date and time of signup and confirmation. The aim of the process is to verify your signup and to clarify any potential misuse of your personal data, if applicable.

 

(3) To sign up to our newsletter you fill out our contact form. It is necessary to provide your email address for this. We use this information to address our newsletter to you personally. Following your confirmation we store your email address and your name for the purpose of sending out the newsletter. The legal basis is Art. 6 (1) sentence 1 (a) GDPR.

 

(4) You can withdraw your consent to receiving the newsletter at any time and unsubscribe from the newsletter. You can unsubscribe by clicking on the link provided in every newsletter email, by emailing info@hueller-hille.com or by sending a message to the contact information provided in the company details.

 

(5) Please note that when sending out the newsletter we analyse your user behaviour. To perform this analysis, the sent emails contain web beacons or tracking pixels (one-pixel images stored on our website). For analysis purposes, we link the data mentioned in Section 3 and the web beacons with your email address and an individual ID. Links in the newsletter also contain this ID. The data is collected pseudonymously so that the IDs are not linked to your other personal data, and it is not possible to link them directly to a particular individual. You can object to this tracking at any time by clicking on the special link provided in each email or by informing us via another contact method. The information will be stored for as long as you are subscribed to the newsletter. After unsubscribing we store the data purely statistically and anonymously. Such tracking is also not possible if you have disabled the display of images in your email program by default. In this case, the newsletter will not be fully displayed to you, and you may not be able to use all functions. If you manually allow images to display, tracking will take place as described above.

 

(6) To send out our newsletter we use the services of [company]. We have chosen this service provider carefully and have concluded a contract with them for order processing. This service provider is also obliged to comply with data protection rules and our instructions. The data required to send out the newsletter is stored on a server operated by this service provider in [Germany]. Only authorised persons have access to the data stored with this service provider. You can request further information directly from the service provider or refer to the data protection information on the company’s website: [address]; [link to data protection information].

 

Social media and other third party services

1. Social Media
(1) We currently have links on our website to our presences on the following social media platforms: Xing, YouTube, Twitter, LinkedIn. The presence of these links in itself does not involve any transfer of personal data to the respective provider. The provider only receives information if you click on the link, which is identifiable by the relevant social media icon, and access our page hosted by that provider.

(2) In accordance with the ECJ ruling in the case C-210/16, in terms of data protection law, operators of fan pages hosted by Facebook are jointly responsible with Facebook for the processing of personal data collected when visiting a Facebook fan page. We do not operate a Facebook fan page but because it cannot be ruled out that the opinion of the court applies to other social media platforms too, we have provided links here to data protection information related to our social media presences.

 

(3) Addresses of relevant social media providers and URLs with their privacy policies:
a) Xing AG, Gänsemarkt 43, 20354 Hamburg, DE; https://www.xing.com/privacy.
b) LinkedIn Corporation, 2029 Stierlin Court, Mountain View, California 94043, USA; https://www.linkedin.com/legal/privacy-policy. LinkedIn hat sich dem EU-US-Privacy-Shield unterworfen, https://www.privacyshield.gov/EU-US-Framework.

 

4. Integration of other third party services
(1) This website also uses the services of Google (Google Fonts, Google Tag Manager), Monotype (fonts via fast.fonts.net) and Stackpath (content delivery network for jquery). Using these services allows us to offer you a better user experience on our website. It is in our interest to boost the attractiveness of our website. The legal basis for using these services is Art. 6 (1) sentence 1 (f) GDPR.

 

(2) By visiting the website, the relevant third party provider receives the information that you have accessed the corresponding subpage of our website. In addition, the data mentioned in Section 3 of this privacy policy is transferred. This happens regardless of whether this third party provider has provided a user account through which you are logged in or whether there is no user account. If you are logged into the third party provider your data will be associated directly with your account. If you do not wish this association to be made with your profile with the third party provider, you must log out before visiting our website. The third party provider potentially stores your data as a usage profile and can use this for the purposes of advertising, market research and/or designing their website appropriately. Such use takes place in particular (even for users who are not logged in) to deliver appropriate advertising and, if applicable, to inform other users of the relevant service about your activities on our website. You have the right to object to the creation of these user profiles; to exercise that right you must contact the relevant third party provider.

 

(3) Further information about the purpose and scope of data collection and its processing by the third party provider can be found in the following data protection information issued by these providers. There you will also find further information about your related rights and setting options for protecting your privacy:

 

(4) Addresses of relevant providers and URLs with their privacy policies: